User's Terms of the Service
TERMS & CONDITIONS
Please read these terms and conditions carefully. By using this website and/or platform, you agree to be bounded by all the below terms and conditions:
1. Users' Terms of Use
This legal agreement is an electronic record in terms of the Indian Information Technology Act, 2000 and rules there under as applicable and the amended provisions about electronic records in various statutes as amended by the Indian Information Technology Act, 2000. This electronic record is generated by a computer system and does not require any physical or digital signatures.
This legal document is published following the provisions of Rule 3 (1) of the Indian Information Technology (Intermediaries guidelines) Rules, 2011 and Rule 4 of the Information Technology (Reasonable security practices and procedures and sensitive personal data or information) Rules, 2011 of Information Technology Act, 2000 amended through Information Technology Amendment Act, 2008 that require publishing the Terms of use and practices for access and usage of any functional website.
This website is created and operated by SatFay Technologies Pvt Ltd, (hereinafter referred to as “We”, “Our”, and “Us”) a private limited company incorporated and registered under the provisions of the Companies Act, 2013 and operating under the brand name “Junior Koder”. We intend to ensure your steady commitment to the usage of this website and the services provided by us through our website “www.juniorkoder.com”
For these Terms of use (“Terms of Use”), wherever the context so requires, “We”, “Our”, and “Us” shall mean and refer to the website. “You”, “Your”, “Yourself”, and “User” shall mean and refer to natural and legal individuals who shall be users of this website and the services provided by us or the service providers and who are competent to enter into binding contracts, as per Indian laws. “Third Parties” refer to any website, platform, or individual apart from the users and the creator of this website.
2. Description of Services
The Company facilitates online education services to children in various subjects. The concept is to create a virtual classroom, which helps the child to learn without any restrictions on time and place.
3. User ID and Password
To access the Company’s Platform and its services, You may have to create an account and disclose information including, but not limited to, (i) name, e-mail ID, photograph, location, and other contact information (ii) gender and other demographics (iii) birth date and year to validate the current age of the Child (iv) your email address to acquire the parental consent. You must be at least 18 years old to register on the Platform. If you are under 18 years old, you are not permitted to register on this site unless such registration is completed by a parent or legal guardian. You acknowledge that your user ID and password (“Participant Account”) are for your exclusive use only. Use or sharing of Your Participant Account with another user or person is not permitted and is cause for the immediate blocking of your access to the Platform, the Services, and the content provided by the Company and shall lead to termination of this Agreement without any notice.
You are solely responsible for maintaining the confidentiality of Your Participant Account and for all activities that occur under it. You agree to immediately notify the Company if you become aware of or have reason to believe that there is any unauthorized use of Your Participant Account. You also agree to take all reasonable steps to stop such unauthorized use and to cooperate with the Company in any investigation of such unauthorized uses. The Company shall not under any circumstances be held liable for any claims related to the use or misuse of Your Participant Account due to the activities of any third party outside of your control or due to tour failure to maintain the confidentiality and security of Your Participant Account.
4. Trial Classes
We offer One (1) free trial class to our new members so that you get an opportunity to experience the services provided by us. Only one (1) free trial class is permitted per new student. Multiple availments of trial classes by an individual either through his/her account or through someone else's accounts, email IDs, and/or in any other manner whatsoever, without the prior written permission of the Company is not allowed and shall amount to a breach of the present Terms.
Any free trial class provided by the Company shall also be governed by these Terms.
5. Modules and Curriculum
The Company will have its sets of modules according to which the Child is expected to complete his/her levels. The Company has tutors who will be assisting the Child with their modules.
The Company shall also grant you access to its material, content, curriculum, documents, and other information and data (“Curriculum”) which may be in video, audio, written, graphic, recorded, photographic, or any other format concerning the modules for which you have registered for. The Company reserves the right to amend, revise or update the Curriculum at any time.
6. Use of the Platform by the Child
You expressly acknowledge and undertake that:
● You are competent and have all the necessary legal rights to enter into this agreement on behalf of the child
● You grant your consent to the Company for your child to attend and participate in the classes, courses, tests, sessions, and/or any other program conducted and/or organized by the Company on its Platform and concerning the services provided by the Company. You undertake that the participation of the Child and all the activities done by the child will be under your direct and constant supervision. You further accept complete liability arising out of the child’s acts, whether direct or indirect.
7. Use of the Platform by Applicants and Instructors
Applicants interested in teaching on the Platform may apply to do so by providing their full name, mobile number, and email address. A member of the Junior Koder team may reach out to you on your registered contact details and conduct an evaluation. If the Applicant is chosen, then she/he may be onboarded as an Instructor on the Platform. Please note, your application on the Platform does not guarantee your selection as an Instructor.
The Terms and Privacy Policy shall apply to you in addition to the Instructor engagement agreement provided to you as an Instructor.
You acknowledge and understand that children or their parents may leave ratings and reviews of your classes and that we are not responsible for these ratings and reviews.
8. Content
All text, graphics, user interfaces, visual interfaces, photographs, trademarks, logos, brand names, descriptions, sounds, music, and artwork (collectively, ‘Content’), are generated/provided or based on information provided by the users or third parties and we have no control and make no guarantees regarding the quality, the accuracy, integrity or genuineness of such content or such other information provided on the website. All the Content displayed on the website is subject to copyright and shall not be reused by you (or a third party) without prior written consent from us and the copyright owner. You are solely responsible for the integrity, authenticity, quality, and genuineness of the content provided on the website, and whilst feedback and comments by you can be made via the website, we bear no liability whatsoever for any feedback or comments made by the other users or made in respect of any of the content on the website. Further, the website reserves its right to suspend the account of any user for an indefinite period to be decided at the discretion of the website or to terminate the account of any user who is found to have created or shared or submitted any content or part thereof that is found to be untrue/inaccurate/misleading or offensive/vulgar. You have a personal, non-exclusive, non-transferable, revocable, limited privilege to access the content on the website. You shall not copy, adapt, or modify any content without written permission from us.
9. Indemnity
You agree to indemnify, defend and hold harmless us, and our respective directors, officers, employees, and agents (collectively, "Parties"), from and against any losses, liabilities, claims, damages, demands, costs, and expenses (including legal fees and disbursements in connection therewith and interest chargeable thereon) asserted against or incurred by us that arise out of, result from, or maybe payable by, any breach or non-performance of any representation, warranty, covenant or agreement made or obligation to be performed according to these Terms of use. Further, you agree to hold us harmless against any claims made by any third party due to, or arising out of, or in connection with:
1. Your use of the website,
2. Your violation of these Terms of use.
3. Your violation of any rights of another.
4. Your alleged improper conduct according to these Terms of use.
5. Your conduct in connection with the website.
You agree to fully cooperate in indemnifying us at your expense. You also agree not to settle with any party without consent from us.
In no event shall we be liable to compensate you or any third party for any special, incidental, indirect, consequential, or punitive damages whatsoever, including those resulting from loss of use, data or profits, whether or not foreseeable, and whether or not you had been advised of the possibility of such damages, or based on any theory of liability, including breach of contract or warranty, negligence or other tortuous action, or any other claim arising out of or in connection with your use of or access to the website and/or the services or materials contained therein.
10. Limited Liability
You are held personally liable for any violation of a third party's rights by You and your Child. You agree to reimburse the Company for all damages resulting from the culpable non-observance of the obligations of these Terms. You release the Company from all eligible claims that other users or third parties may file against the Company due to a violation of their rights by content posted by the user or due to a violation of other obligations. You shall assume the costs of Company's legal defense, including all court and legal fees. This condition does not apply if you are not responsible for the infringement.
The company ensures that the information and the training facilitated by the tutors on the Platform is accurate but does not guarantee or warrant its accuracy, adequacy, correctness, validity, completeness, or suitability for any purpose, and accepts no responsibility concerning the information and coaching given by the tutors on the Platform.
You agree and understand that the Company does not state or claim any warranty for the quality of lectures delivered by the tutors listed on our Platform.
The Company undertakes the scrutiny of the curriculum delivered by the tutors however, the Company does not guarantee the quality of lessons delivered to the Child. At any instance of live interactive classes, if the tutor uses any sexual or abusive language or depicts any forced sexual acts, or pornographic images or does any unethical, unlawful, or immoral act, then in such cases, please immediately inform the Company at the contact provided below in Section 25. The Company will make all efforts to take any necessary actions as per the applicable law. However, the Company explicitly disclaims any liability or responsibility in the event of such a circumstance.
The company will not be held responsible for any unethical, illegal acts performed by the Child on the advice of the tutor and it shall be your responsibility to closely monitor the activities of your Child while accessing the Platform.
In no event shall the Company be liable for any direct, indirect, incidental, special or consequential damages, or damages for loss of profits, revenue, data or data use, incurred by you or any third party, whether in an action in contract or tort, arising from your access to, or use of, the Platform or any content provided on or through the Platform.
The Company facilitates educational and informational on an "as is" basis and is liable only to provide its services with reasonable skill and care.
The Company's liability for all claims in the aggregate, arising out of or related to your use of the Platform, shall not under any circumstances exceed the amounts paid by You to the Company for its Services.
External Sites have not been verified or reviewed by Company and all use and access of External Sites is made at your own risk. “External Sites“ means third-party websites and online services to which the Service links. The Company gives no other warranty in connection with the Service and to the maximum extent permitted by law, Company excludes liability for:
1. any loss or damage of any kind howsoever arising, including any direct, indirect, special, punitive or consequential loss whether or not such arises out of any problem which the Company have been made aware;
2. the accuracy, currency, or validity of information and material contained within any communications or the Service;
3. any interruptions to or delays in updating the Service;
4. any incorrect information on the Service;
5. the infringement by any person of any copyright or other intellectual property rights of any third party through any communication or use of the Service;
6. the availability, quality, content, or nature of External Sites;
7. any transaction involving External Sites;
8. any amount or kind of loss or damage due to viruses or other malicious software that may infect a user's computer equipment, software, data or other property caused by persons accessing, using or downloading the Service, or any Communication (save that, where digital content supplied to You by Company or on behalf of Company through the Service causes damage to your digital content or devices You may be entitled to compensation or repair or replacement, in which case kindly inform to Company); and
9. all representations, warranties, conditions, and other terms and conditions which but for this notice would have an effect
The Company does not warrant that the operation of the Service will be uninterrupted or error-free. The Company will not be liable in any amount for failure to perform any obligation under this agreement if such failure is caused by the occurrence of any unforeseen contingency beyond the reasonable control of the Company including Internet outages, communications outages, fire, flood, war, or act of God.
Except as provided above there are no other warranties, conditions, or other terms and conditions, express or implied, statutory or otherwise, and all such terms and conditions are hereby excluded to the maximum extent permitted by law.
You agree that concerning your use of the Service You will not in any way conduct yourself in a manner which is unlawful, or which gives rise to civil or criminal liability, or which might call Company or the Service into disrepute. You agree that You are and shall remain responsible for maintaining the confidentiality of your password and username and for all activities that occur under your account.
No amendment will take place if such an amendment would substantially disrupt the contractual balance between the parties. Users will be informed of any amendments to the general Terms via the Platform or notice by email or in writing.
11. Payment and Refund
The Platform is a paid service and the payments made by You shall be according to the plans opted by You through the Platform. You explicitly agree to pay the fees for the courses/ plans that you purchase, and you authorize the Company to charge you as per the applicable payment mode opted by you. All payments shall be through the payment mechanism put in place by the Company and You shall be responsible for paying all fees and applicable taxes on time as per the mechanism associated with the Plan availed by You. Users have been given various options to choose and proceed with the payment for the Services via payment mechanisms including but not limited to Card Payment facilities, EMI Payment, Online Bank Transfer, and Wallet Payment. Concerning Section 10, the payment gateway mechanisms are governed by the terms and conditions of the third-party providers as listed on the Platform and the User agrees to be bound by those terms.
Valid Credit / Debit / Cash Card / online bank transfers and other payment instruments are processed using a Credit Card payment gateway or appropriate payment system infrastructure and the same will also be governed by the terms agreed to between the Users and the respective issuing bank and payment instrument issuing company. We shall not be liable for any unauthorized use, fraud, payment refunds, lost amount, etc. in the transaction. The amount of refund payable shall only be limited to the amount paid by the User for Services which were not rendered to the User by Us. In case of a refund of EMI transactions, the User will be charged interest as per the bank’s regulations.
We accept refund requests within 30 days of enrollment. Beyond that period, Junior Koder will not accept any refund requests.
We attempt to process and complete refund requests within 24 hours from the time of receiving the refund request, however, in case there is any delay in refund beyond the period of 72 hours, then you may notify us at support@juniorkoder.com. The refund process may include a feedback call to you and validation of key information that may be required by us to process the refund request.
Any charges related to app publishing (e.g. charges levied by the app store, play store) will be incurred by the User.
We reserve the right to change any fees at any time at our sole discretion and any change, update, or modification in the fee shall become effective immediately upon the same being posted/uploaded or notified on our website.
12. Security
Transactions on the Website are secure and protected. Any information entered by the User when transacting on the Website is encrypted to protect the User against unintentional disclosure to third parties. The User’s credit and debit card information is not received, stored by, or retained by the Company / Website in any manner. This information is supplied by the User directly to the relevant payment gateway which is authorized to handle the information provided and is compliant with the regulations and requirements of various banks and institutions and payment franchisees that it is associated with.
13. User Obligations
You agree and acknowledge that you are a restricted user of this website and you:
1. Agree to provide genuine credentials whenever required on the website. You shall not use a fictitious identity. We are not liable if you have provided incorrect information.
2. Agree to ensure the Name, Email address, Mobile number, and any such other information that may be provided and shall keep your information accurate and up to date.
3. Understand and acknowledge that the data submitted is manually entered into the database of the website. You also acknowledge the fact that data so entered into the database is for easy and ready reference for you, and to streamline the services through the website.
4. Understand and agree that, to the fullest extent permissible by law, the website or any of its affiliates or their respective officers, directors, employees, agents, licensors, representatives, operational service providers, advertisers, or suppliers shall not be liable for any loss or damage, of any kind, direct or indirect, in connection with or arising from the use of the website or this terms of use, including, but not limited to, compensatory, consequential, incidental, indirect, special or punitive damages.
5. Are bound not to cut, copy, modify, recreate, reverse engineer, distribute, disseminate, post, publish or create derivative works from, transfer, or sell any information obtained from the website. Any such use/limited use of the website will only be allowed with the prior express written permission.
6. Agree not to access (or attempt to access) the website and/or the materials or services by any means other than through the interface provided by the website. The use of deep-link, robot, spider or other automatic devices, program, algorithm or methodology, or any similar or equivalent manual process, to access, acquire, copy or monitor any portion of the website or its content, or in any way reproduce or circumvent the navigational structure or presentation of the website, materials or any content, or to obtain or attempt to obtain any materials, documents or information through any means not specifically made available through the website will lead to suspension or termination of your access to the website. We disclaim any liabilities arising concerning such offensive content on the website.
7. Expressly agree and acknowledge that the Content generated by the users and displayed on the website is not owned by us and that we are in no way responsible for the content of the same. You may, however, report any offensive or objectionable content, which we may then remove from the website, at our sole discretion.
You further undertake not to:
1. Engage in any activity that interferes with or disrupts access to the website or the services provided therein (or the servers and networks which are connected to the website).
2. Impersonate any person or entity, or falsely state or otherwise misrepresent his/her affiliation with a person or entity.
3. Probe, scan or test the vulnerability of the website or any network connected to the website, nor breach the security or authentication measures on the website or any network connected to the website. The user may not reverse look-up, trace, or seek to trace any information relating to any other user of, or visitor to, the website, or any other viewer of the website, including any user account maintained on the website not operated/managed by the user, or exploit the website or information made available or offered by or through the website, in any manner.
4. Disrupt or interfere with the security of, or otherwise cause harm to, the website, systems resources, accounts, passwords, servers, or networks connected to or accessible through the website or any affiliated or linked Websites.
5. Use the website or any material or content therein for any purpose that is unlawful or prohibited by these Terms of use, or to solicit the performance of any illegal activity or other activity which infringes the rights of this website or any other third party (s).
6. Violate any code of conduct or guideline which may apply for or to any particular service offered on the website.
7. Violate any applicable laws, rules, or regulations currently in force within or outside India.
8. Violate any portion of these Terms of use or the Privacy Policy, including but not limited to any applicable additional terms of the website contained herein or elsewhere, whether made by amendment, modification, or otherwise.
9. Commit any act that causes us to lose (in whole or part) the services of its Internet Establishment ("ISP") or in any manner disrupts the services of any other supplier/service provider of the website.
10. You hereby expressly authorize us to disclose all information relating to you in our possession to law enforcement or other government officials, as we may in our sole discretion, believe necessary or appropriate in connection with the investigation and/or resolution of possible crimes, especially those involve personal injury and theft/infringement of intellectual property. You further understand that the website might be directed to disclose any information (including the identity of persons providing information or materials on the website) as necessary to satisfy any judicial order, law, regulation, or valid governmental request.
11. By indicating your acceptance to use any services offered on the website, you are obligated to complete such transactions after making payment. You shall be prohibited from indicating their acceptance to avail services where the transactions have remained incomplete.
12. You agree to use the services provided by us, our affiliates, consultants, and contracted companies, for lawful purposes only.
13. You agree to provide authentic information. We reserve the right to confirm and validate the information and other details provided by you at any point in time. If upon confirmation such details are found to be false, not to be true (wholly or partly), we shall in our sole discretion reject the registration and debar you from using the website without prior intimation whatsoever.
14. You agree not to post any material on the website that is defamatory, offensive, obscene, indecent, abusive, or needlessly distressful or advertise any goods or services. More specifically, you agree not to host, display, upload, update, publish, modify, transmit, or in any manner share any information that:
1. belongs to another person and to which you have no right to
2. is grossly harmful, harassing, blasphemous, defamatory, obscene, pornographic, pedophilic, libellous, invasive of another's privacy, hateful, or racially, ethnically objectionable, disparaging, relating or encouraging money laundering or gambling, or otherwise unlawful in any manner whatever
3. is in any way harmful to minors
4. infringes any patent, trademark, copyright, or other proprietary rights
5. violates any law for the time being in force
6. deceives or misleads the addressee about the origin of such messages or communicates any information which is grossly offensive or menacing
7. Abuse, harass, threaten, defame, disillusion, erode, abrogate, demean, or otherwise violate the legal rights of others
8. Impersonate any person or entity, or falsely state or otherwise misrepresent your affiliation with a person or entity
9. Publish, post, disseminate, any grossly harmful information, harassing, blasphemous, defamatory, obscene, pornographic, pedophilic, libellous, invasive of another's privacy, hateful, or racially, ethnically objectionable, disparaging, relating or encouraging money laundering or gambling, or otherwise unlawful in any manner whatever; or unlawfully threatening or unlawfully harassing including but not limited to "indecent representation of women" within the meaning of the Indecent Representation of Women (Prohibition) Act, 1986
10. Threatens the unity, integrity, defence, security or sovereignty of India, friendly relations with foreign states, or public order or causes incitement to the commission of any cognizable offence or prevents investigation of any offence or is insulting any other nation.
14. Termination
Notwithstanding other legal remedies that may be available, we may in our sole discretion, limit your access and/or activity by immediately removing your access credentials either temporarily or indefinitely, or suspend/terminating your association with the website, and/or refusing to the usage of the website, without being required to provide you with notice or cause:
1. If you are in breach of any of these Terms of use or the Privacy Policy.
2. If you have provided wrong, inaccurate, incomplete, or incorrect information.
3. If your actions may cause any harm, damage, or loss to the other users or us, at our sole discretion.
15. Hosting of Third Party Information
The website hosts information provided by third parties. We are in no manner responsible to you for the accuracy, legitimacy, and trueness of the information so hosted. We take reasonable care to ensure such accuracy but we are not responsible for the information so furnished. You agree to not hold us liable for the falsification of any such provided information.
16. Privacy
We encourage you to read the Privacy Policy and to use the information it contains to make informed decisions regarding Your personal information. Please also note that certain information, statements, data, and content (such as but not limited to photographs) which You provide on the Website are likely to reveal Your gender, ethnic origin, nationality, age, and/or other personal information about You. You acknowledge and agree that your submission of such information is voluntary on Your part. Further, You acknowledge, consent and agree that we may access, preserve, and disclose information You provide to Us at any stage during Your use of the Website. Disclosures of information to Third Parties are further addressed in Our Privacy Policy.
17. Copyright and Trademark
The Company, its suppliers, and licensors expressly reserve all intellectual property rights in all text, programs, products, processes, technology, images, content, and other materials which appear on the Site. Access to or use of the Site does not confer and should not be considered as conferring upon anyone any license to the Company or any third party’s intellectual property rights. All rights, including copyright, in and to the Site are owned by or licensed to the Company. Any use of the Site or its contents, including copying or storing it or them in whole or part is prohibited without the permission of the Company.
You may not modify, distribute or re-post anything on the Site for any purpose. The names and logos and all related product and service names, design marks, and slogans are the trademarks/service marks of the Company, its affiliates, its partners, or its suppliers/service providers. All other marks are the property of their respective owners. No trademark or service mark license is granted in connection with the materials contained on the Site. Access to or use of the Site does not authorize anyone to use any name, logo, or mark in any manner. References on the Site to any names, marks, products, or services of third parties or hypertext links to third-party sites or information are provided solely as a convenience to you and do not in any way constitute or imply the Company’s endorsement, sponsorship, or recommendation of the third party, the information, its product or services.
The Company is not responsible for the content of any third-party sites and does not make any representations regarding the content or accuracy of material on such sites. If you decide to access a link to any third-party website, you do so entirely at your own risk and expense.
18. Communication
By using this website and providing your identity and contact information to us through the website, you agree and consent to receive calls, e-mails, or SMS from us and/or any of its representatives at any time.
You can report to support@juniorkoder.com if you find any discrepancy about the website or content-related information and we will take necessary action after an investigation. The response with resolution (if any issues are found) shall be dependent on the time taken for investigation.
19. Intellectual Property Rights
You acknowledge that the Company is the sole and exclusive owner of the Platform, the services provided by the Company, the curriculum, and its content and as such the Company is vested with all the Intellectual Property Rights and other proprietary rights in the Platform, the Services, content and the curriculum. Further, you agree and acknowledge that:
The Company shall have the right to record the classes, discussions, processes, events, conversations, and feedback, about the participation of the Users in the courses, offered online or in any other format.
The Company shall have an exclusive right including intellectual properties throughout the world to use, publish, display, exhibit, transmit, broadcast, disseminate, market, advertise, license, transfer, modify, and create derivative works from such recorded contents mentioned hereinabove, for any purpose whatsoever, through various medium including but not limited to social media, webpages, electronic or print media, news articles, blogs, etc.
You agree and acknowledge that the Company may from time-to-time conduct events, contests, championships, webinars/seminars, and award ceremonies, as it may deem fit (“Events”) on or in connection with its courses which shall be the exclusive property of the Company. Further, the Company may from time to time (during Events or otherwise), create/record and upload/disseminate videos, audio/sound recordings, voice, image, achievements, testimonials, narratives, success stories, content, and other materials about Users experiences at the Platform (Success Stories), on the Platform or any other websites or related pages or any other social media platforms in, on or in connection with its courses or its success which shall be the exclusive property of the Company. You undertake not to reproduce, transmit, retransmit, distribute, publish, post, share or make available the said videos, audios/ sound recordings, content, and other materials or any part thereof which are available on the Platform in any manner whatsoever.
You agree that you shall be solely responsible for any participation in/submissions of entries/applications (as the case may be) to the Events, including their authenticity, originality, and genuineness. Any responsibility for any claims, objections, and/or issues raised regarding such authenticity, originality, or legality including by any third party shall be solely yours. You release the Company from any claim arising out of the use of Event-related content including through its publication, exhibition, transmission, broadcast, dissemination, or advertisement in any form or mode.
You unconditionally, irrevocably release the Company from any claim arising out of the usage of Success Stories, class interactions, or publications of Events, by Company through various means, including advertising or publication in any form or mode.
You agree that the Company shall have no obligation towards the User and shall not be held responsible concerning any advertising or promotional material which the Company may create and disseminate based upon live class interactions or Success Stories.
You agree that you shall not be entitled to any compensation or other rights or benefits against such promotional usage by the Company.
Additionally, the Company also retains all rights (including copyrights, trademarks, patents, designs, logos, trade dress, trade secrets, know-how as well as any other intellectual property right) about all information provided on or via this Platform, including but not limited to all texts, graphics, photos, illustrations, apps and logos except the content, reading material, curriculum, tests and exercises made available to you from www.juniorkoder.com and/or such other platform Company may partner with/be licensed by, from time to time. You shall not copy, download, publish, distribute or reproduce any of the information contained on this Platform or social media in any form without the prior written consent of the Company.
The Company retains all the rights in the video recordings, sound/audio recordings, images, photos, pictures/ images clicked during the classes, lectures delivered by the Company’s tutors, text, and other material posted on the Platform and shall be the sole owner of the same. You undertake that you shall not record, make videos or sound/ audio recordings, take screenshots, click pictures and shall not download, publish, transmit, display, reproduce, transmit, distribute, post, share or make copies of any of the classes/ lectures that are conducted by the Company (including the trial classes), video recordings, sound/audio recordings, images, photos, pictures/ images, text or other material, whether in full or in part unless you obtain prior written approval from the Company. Any recordings, videos, sound/audio recordings, screenshots, pictures, images, material, or content which is obtained in any manner without the prior written consent of the Company shall amount to a breach of the instant terms and conditions and you shall be solely liable for the said breach under the applicable laws. All other rights are reserved.
20. Counseling sessions
You agree that Junior Koder Counsellor can create an account on Junior Koder on your behalf during the counselling session.
21. Disputes and Jurisdiction
All disputes involving but not limited to rights conferred, compensation, refunds, and other claims will be resolved through a two-step Alternate Dispute Resolution mechanism.
● Stage 1: Mediation. In case of a dispute, the matter will first be attempted to be resolved by a sole mediator who is a neutral third party and will be selected at the mutual acceptance of a proposed mediator by both parties. Both parties may raise a name for the sole mediator and in the case, both parties accept the proposed name, the said person shall be appointed as the sole mediator. In case the parties are not able to reach a consensus between the two proposed mediators, the Company reserves the right to decide who the final mediator is. The decision of the mediator is not binding on both parties.
● Stage 2: Arbitration. In case of mediation does not yield a result suitable or preferred by any one of the parties, arbitration may follow, the award of which is binding on both parties. The Arbitration Board shall comprise three members – one appointed by each party and the third member to be nominated by the two appointed members by mutual consent. The arbitration shall be held in Delhi, India. The proceedings of arbitration shall be in the English language. The arbitrator’s award shall be final and binding on the Parties. If the dispute cannot be resolved by this two-step Alternate Dispute Resolution mechanism, it shall be referred to the courts in Delhi.
If the dispute cannot be resolved by this two-step Alternate Dispute Resolution mechanism, it shall be referred to the courts in Delhi.
22. Miscellaneous Provisions
● Entire Agreement: These Terms of use, read with the Privacy Policy, form the complete and final contract between us concerning the subject matter hereof and supersedes all other communications, representations, and agreements (whether oral, written, or otherwise) relating thereto.
● Waiver: The failure at any time to require the performance of any provision of these Terms of use shall in no manner affect our right at a later time to enforce the same. No waiver by us of any breach of these Terms of use, whether by conduct or otherwise, in any one or more instances, shall be deemed to be or construed as a further or continuing waiver of any such breach, or a waiver of any other breach of these Terms of use.
● Severability: If any provision/clause of these Terms of Use is held to be invalid, illegal, or unenforceable by any court or authority of competent jurisdiction, the validity, legality, and enforceability of the remaining provisions/clauses of these Terms of use shall in no way be affected or impaired thereby, and each such provision/clause of these Terms of use shall be valid and enforceable to the fullest extent permitted by law. In such case, these Terms of use shall be reformed to the minimum extent necessary to correct any invalidity, illegality, or unenforceability, while preserving to the maximum extent the original rights, intentions, and commercial expectations of the Parties hereto, as expressed herein.
23. Contact Us
If you have any questions about these Terms of use, the practices of the website, or your experience, you can contact us by emailing us at support@juniorkoder.com
PRIVACY POLICY
We, SatFay Technologies Private Limited, incorporated under the Companies Act, 2013 (hereinafter referred to as “Company”), having its registered office at No. 328, Ground Floor, 8th Main Road, MS Ramaiah Enclave, Nagasandra Post, Tumkur Road, Bangalore- 560073, India, the creator of this Privacy Policy ensure our firm commitment to your privacy vis-Ã -vis the protection of your priceless information. The Company is the author and publisher of the internet resource www.juniorkoder.com (“Website”) on the world wide web as well as the software and applications provided by the Company, (collectively referred to as the “Services”). In order to endow you with our uninterrupted use of services, we may collect and, in some circumstances, disclose information about you. To enhance better protection of your privacy we provide this notice explaining our information practices and the choices you can make about the way your information is collected and used.
All visitors to juniorkoder.com ((jointly and severally referred to as “you” or “Users” in this Privacy Policy) are advised to read and understand our Privacy Policy carefully, as by accessing the Website you agree to be bound by the terms and conditions of the Privacy Policy and consent to the collection, storage and use of information relating to you as provided herein. You hereby consent to our collection, use and sharing, disclosure of your information as described in this Privacy Policy. We reserve the right to change, modify, add or delete portions of the terms of this Privacy Policy, at our sole discretion, at any time. If you use the services on behalf of someone else (such as your child) or an entity (such as your employer), you represent that you are authorised by such individual or entity to accept this Privacy Policy on such individual’s or entity’s behalf, and consent on behalf of such individual or entity to our collection, use and disclosure of such individual’s or entity’s information as described in this privacy policy.
If you do not agree with the terms and conditions of our Privacy Policy, including in relation to the manner of collection or use of your information, please do not use or access the Site.
If you have any questions or concerns regarding this privacy policy, you should contact our Customer Support Desk at support@juniorkoder.com
ANY CAPITALIZED WORDS USED HENCEFORTH SHALL HAVE THE MEANING ACCORDED TO THEM UNDER THIS AGREEMENT. FURTHER, ALL HEADINGS USED HEREIN ARE ONLY FOR THE PURPOSE OF ARRANGING THE VARIOUS PROVISIONS OF THE AGREEMENT IN ANY MANNER. NEITHER THE USER NOR THE CREATORS OF THIS PRIVACY POLICY MAY USE THE HEADING TO INTERPRET THE PROVISIONS CONTAINED WITHIN IT IN ANY MANNER.
1. DEFINITIONS
● “Affiliate” means any corporation, company, partnership, joint venture, association, trust, other legal entity, or individual that controls, is controlled by or is under common control with one of the Parties.
● “We”, “Our”, and “Us” shall mean and refer to the creators of this privacy policy.
● “You”, “Your”, “Yourself” and “User” shall mean and refer to natural and legal individuals who use the Website.
● “Website” shall mean and refer to juniorkoder.com created by SatFay Technologies Private Limited
● “Personal Information” shall mean and refer to any personally identifiable information that We may collect from You. For the removal of any doubts, please refer to Clause 2.
● “Third Parties” refer to any Website, Website, company or individual apart from the User and the creator of the Website.
2. OVERVIEW
We commit to respecting your online privacy data. We further recognize your need for appropriate protection and management of any personally identifiable information ("Personal Information") you share with us. Information that is considered personal about you by us includes, but is not limited to, your name, address, email address, phone number or other contact information.
In order to purchase any product from this Website, you are required to provide the following information which includes, but is not limited to:
1. Name
2. User Name
3. Password
4. DOB
5. Mobile number
6. Banking details
7. Class, subject and syllabus details
8. E-mail address
This privacy policy also applies to data we collect from users who are not registered as members of this site, including, but not limited to, browsing behaviour, pages viewed etc.
The Website also requests permissions while linking your Junior Koder Account with your Social account, the information shall be collected directly from your social media account in the event You have granted permission to link such accounts.
The information collected from you by the Company may constitute ‘Personal Information or ‘Sensitive Personal Data or Information’ under the Information Technology (Reasonable Security Practices and Procedures and Sensitive Personal Information) Rules, 2011.
3. NOTIFICATION OF MODIFICATIONS AND CHANGES TO THE T&C AND PRIVACY POLICY
We reserve the right to change the Terms and Privacy Policy from time to time as we deem fit, without any intimation to you, and your continued use of the site will signify your acceptance of any amendment to these terms.
You are therefore advised to re-read the Terms of Service on a regular basis. Should it be that you do not accept any of the modifications or amendments to the Terms, you may terminate your use of this Website immediately.
4. INFORMATION WE COLLECT
Our Platform's online requisition form requires users to give us contact information (like your name, address, telephone number and email address), and demographic information (like your zip code/pin code). As a member, you are required to provide a valid email address at registration and choose a username or alias that represents your identity on our Website. This information is compiled and analysed on an aggregated basis. This information may include the URL that you just came from (whether this URL is on the Site or not), which URL you next go to (whether this URL is on the Site or not), your computer browser information, your IP address, and other information associated with your interaction with the Site.
We also collect and store personal information provided by you from time to time on the Site. We only collect and use such information from you that we consider necessary for achieving a seamless, efficient and safe experience, customized to your needs including:
1. To enable the provision of services opted for by you;
2. To communicate necessary account and product/service-related information from time to time;
3. To allow you to receive quality customer care services;
4. To undertake necessary fraud and money laundering prevention checks, and comply with the highest security standards;
5. To comply with applicable laws, rules and regulations; and
6. To provide you with information and offers on products and services, updates, promotions, and related, affiliated or associated service providers and partners, that we believe would be of interest to you.
Where any service requested by you involves a third party, such information as is reasonably necessary by the Company to carry out your service request may be shared with a such third party.
We also do use your contact information to send you offers based on your interests and prior activity. The Company may also use contact information internally to direct its efforts for product improvement, to contact you as a survey respondent, to notify you if you win any contest; and to send you promotional materials from its contest sponsors or advertisers.
Further, you may from time to time choose to provide payment-related financial information (credit card, debit card, bank account details, billing address etc.) on the Site. We are committed to keeping all such sensitive data/information safe at all times and ensure that such data/information is only transacted over secure Sites of approved payment gateways which are digitally encrypted, and provide the highest possible degree of care available under the technology presently in use.
The Company will not use your financial information for any purpose other than to complete a transaction with you.
To the extent possible, we provide you with the option of not divulging any specific information that you wish for us not to collect, store or use. You may also choose not to use a particular service or feature on the Site, and opt out of any non-essential communications from the Company.
Further, transacting over the internet has inherent risks which can only be avoided by you following security practices yourself, such as not revealing account/login-related information to any other person and informing our customer care team about any suspicious activity or where your account has/may have been compromised.
5. HOW INFORMATION IS COLLECTED
1. Before or at the time of collecting personal information, we will identify the purposes for which information is being collected.
2. We will collect and use personal information solely with the objective of fulfilling those purposes specified by us and for other compatible purposes, unless we obtain the consent of the individual concerned or as required by law.
3. We will only retain personal information as long as necessary for the fulfilment of those purposes.
4. We will collect personal information by lawful and fair means and, where appropriate, with the knowledge or consent of the individual concerned.
5. Personal data should be relevant to the purposes for which it is to be used, and, to the extent necessary for those purposes, should be accurate, complete, and up-to-date.
6. COOKIES
1. We use data collection devices such as "cookies" on certain pages of our Websites. "Cookies" are small files sited on your hard drive that assist us in providing customized services. We also offer certain features that are only available through the use of a "cookie". Cookies can also help us provide information, which is targeted to your interests. Cookies may be used to identify logged-in or registered users.
2. Third-party vendors including google.com (“Google”) may use cookies to serve ads based on your visits to this Website. You may visit the Website of the third party and choose to opt out of the use of cookies for interest-based advertising if the third party offers such an option. You may choose to opt out of the DoubleClick cookie that Google and its partners use for interest-based advertising by visiting Ads Settings. (Alternatively, you can direct users to opt out of a third-party vendor's use of cookies for interest-based advertising by visiting aboutads.info.)
3. The Website also has enabled Google Analytics Advertising, which allows Google to collect data about users on our Website, in addition to Google advertising cookies and anonymous identifiers.
7. EXTERNAL LINKS ON THE WEBSITE
The Website may include hyperlinks to other websites or content or resources. We have no control over any Websites or resources, which are provided by companies or persons other than Us.
You acknowledge and agree that We are not responsible for the availability of any such external sites or resources, and do not endorse any advertising, products or other materials on or available from such Websites or resources.
You acknowledge and agree that We are not liable for any loss or damage which may be incurred by you as a result of the availability of those external sites or resources, or as a result of any reliance placed by you on the completeness, accuracy or existence of any advertising, products or other materials on, or available from, such Websites or resources. These third-party service providers and Third-Party Sites may have their own privacy policies governing the storage and retention of the personal information that you may be subject to. We recommend that when you enter a Third-Party Site, you review the Third Party Site’s privacy policy as it relates to safeguarding your personal information. We use third-party advertising companies to serve ads when you visit the Website.
8. OUR USE OF YOUR INFORMATION
Your contact information is also used to contact you when necessary. We use your IP address to help diagnose problems with our server, and to administer our Website. Your IP address is also used to help identify you and to gather broad demographic information. Finally, we may use your IP address to help protect our partners and ourselves from fraud. We will continue to enhance our security procedures as new technology becomes available. We will transfer information about you if We are acquired by or merged with another company. In this event, we will notify you by email or by putting a prominent notice on the site before information about you is transferred and becomes subject to a different privacy policy.
We may release your personal information to a third party in order to comply with a Court Order or other similar legal procedure, or when we believe in good faith that such disclosure is necessary to comply with the law; prevent imminent physical harm or financial loss; or investigate or take action regarding illegal activities, suspected fraud, or violations of Our Terms of Use. We may disclose personally identifiable information to parties in compliance with our Copyright Policy as mentioned in the Terms of Use as we in our sole discretion believe necessary or appropriate in connection with an investigation of fraud, intellectual property infringement, piracy, or other unlawful activity. In such events, We may disclose our name, address, country, phone number, email address and company name.
9. CONFIDENTIALITY
You further acknowledge that the Website may contain information which is designated confidential by Us and that you shall not disclose such information without our prior written consent.
Your information is regarded as confidential and therefore will not be divulged to any third party unless legally required to do so to the appropriate authorities.
We will not sell, share, or rent your personal information to any third party except our parent company, their subsidiaries/affiliates and/or our subsidiaries/affiliates, as applicable, or use your e-mail address for unsolicited mail. Any emails sent by us will only be in connection with the provision of agreed services and products.
The Company makes all User information accessible to its employees, agents or partners and third parties only on a need-to-know basis and binds only its employees to strict confidentiality obligations.
10. OUR DISCLOSURE OF YOUR INFORMATION
Due to the existing regulatory environment, we cannot ensure that all of your private communications and other personally identifiable information will never be disclosed in ways not otherwise described in this Privacy Policy. By way of example (without limiting and foregoing), we may be forced to disclose information to the government, law enforcement agencies or third parties. Under certain circumstances, third parties may unlawfully intercept or access transmissions or private communications, or members may abuse or misuse the information that they collect from our Website. Therefore, although we use industry standard practices to protect your privacy, we do not promise, and you should not expect, that your personally identifiable information or private communications would always remain private.
As a matter of policy, we do not sell or rent any personally identifiable information about you to any third party. However, the following describes some of the ways that your personally identifiable information may be disclosed:
1. External Service Providers: There may be a number of services offered by external service providers that help you use our Websites. If you choose to use these optional services, and in the course of doing so, disclose information to the external service providers, and/or grant them permission to collect information about you, then their use of your information is governed by their private policy.
2. Other Corporate Entities: We share much of our data, including personally identifiable information about you, with our parents and/or subsidiaries that are committed to serving your online needs and related services, throughout the world. Such data will be shared for the sole purpose of enhancing your browsing experience and providing our services to you. To the extent that these entities have access to your information, they will treat it at least as protectively as they treat information they obtain from their other members. It is possible that We and/or its subsidiaries, or any combination of such, could merge with or be acquired by another business entity. Should such a combination occur, you should expect that we would share some or all of your information in order to continue to provide the service. You will receive notice of such an event (to the extent that it occurs).
3. Law and Order: We cooperate with law enforcement inquiries, as well as other third parties to enforce laws, such as intellectual property rights, fraud and other rights. We can (and you authorize us to) disclose any information about you to law enforcement and other government officials as we, in our sole discretion, believe necessary or appropriate, in connection with an investigation of fraud, intellectual property infringements, or other activity that is illegal or may expose us or you to legal liability.
11. ACCESSING AND REVIEWING INFORMATION
Following registration, you can review and change the information you submitted each time except your display name. If you change any information we may keep track of your old information. You can change your registration information such as name, address, city, state, zip code, country, phone number, and profile.
We will retain in our files the information you have requested to remove for certain circumstances, such as to resolve disputes, troubleshoot problems and enforce our terms and conditions. Further, such prior information is never completely removed from our databases due to technical and legal constraints, including stored 'backup' systems. Therefore, you should not expect that all of your personally identifiable information will be completely removed from our databases in response to your requests.
12. CONTROL OF YOUR PASSWORD
When you sign up to become a Member, you will also be asked to choose a password. You are entirely responsible for maintaining the confidentiality of your password. It is important that you protect it against unauthorized access to your account and information by choosing your password carefully, and keeping your password and computer secure by signing out after using our services.
You agree not to use the account, username, email address or password of another Member at any time or to disclose your password to any third party. If you choose to share this information with third parties to provide you additional services, you are responsible for all actions taken with your login information and password and therefore should review each third party's privacy policy. You are responsible for all actions taken with your login information and password, including fees. If you lose control of your password, you may lose substantial control over your personally identifiable information and may be subject to legally binding actions taken on your behalf. Therefore, if your password has been compromised for any reason, you should immediately change your password. You agree to notify us immediately if you suspect any consistent unauthorized use of your account or access to your password even after changing it.
13. OTHER INFORMATION COLLECTORS
Except as otherwise expressly included in this Privacy Policy, this document only addresses the use and disclosure of information we collect from you. To the extent that you disclose your information to other parties, whether they are on our Websites or on other sites throughout the Internet, different rules may apply to their use or disclosure of the information you disclose to them. To the extent that we use third-party advertisers, they adhere to their own privacy policies. Since we do not control the privacy policies of third parties, you are subject to ask questions before you disclose your personal information to others.
14. SECURITY
We treat data as an asset that must be protected against loss and unauthorized access. We employ many different security techniques to protect such data from unauthorized access by members inside and outside the company. We do not recommend the transfer of sensitive information (such as credit card numbers) and bank account details via the Site to other Users. Users are recommended to do so offline, on the phone or via personal emails. We follow generally accepted industry standards to protect the personal information submitted to us, both during transmission and once We receive it. However, "perfect security" does not exist on the Internet. You, therefore, agree that any security breaches beyond the control of our standard security procedures are at your sole risk and discretion.
15. DISCLAIMER
We cannot ensure that all of your private communications and other personal information (including sensitive information like credit card information and bank account number) will never be disclosed in ways not otherwise described in this Privacy Policy. Therefore, although we are committed to protecting your privacy, we do not promise, and you should not expect, that your personal information will always remain private. As a user of the Site, you understand and agree that you assume all responsibility and risk for your use of the Site, the internet generally, and the documents you post or access and for your conduct on and off the Site.
16. DISPUTES AND JURISDICTION
All disputes involving but not limited to rights conferred, compensation, refunds, and other claims through this policy will be resolved through a two-step Alternate Dispute Resolution mechanism.
1. Stage 1: Mediation. In case of a dispute, the matter will first be attempted to be resolved by a sole mediator who is a neutral third party and will be selected at the mutual acceptance of a proposed mediator by both parties. Both parties may raise a name for the sole arbitrator and in case both parties accept the proposed name, the said person shall be appointed as sole mediator. In any case, the parties are not able to reach a consensus between two proposed mediators, the Company reserves the right to decide who the final mediator is. The decision of the mediator is not binding on both parties, however, the parties in good faith will attempt to bind by the decision.
2. Stage 2: Arbitration. In case of mediation does not yield a result suitable or preferred by any one of the parties, arbitration may follow, the award of which is binding on both parties. The Arbitration Board shall comprise three members – one appointed by each party and the third member to be nominated by the two appointed members by mutual consent. The arbitration shall be held in Delhi, India. The proceedings of arbitration shall be in the English language. The arbitrator’s award shall be final and binding on the Parties. If the dispute cannot be resolved by this two-step Alternate Dispute Resolution mechanism, it shall be referred to the courts in Delhi, India.
17. QUESTIONS AND SUGGESTIONS AND GRIEVANCE OFFICER
In case you have concerns that are not resolved by our Customer Care team, or to escalate your unresolved concerns, please write to our Grievance Officer.
Grievance officer: sales@juniorkoder.com
Email: manjunath.meharwade@juniorkoder.com
Payment and Refund Policy
The Platform is a paid service and the payments made by You shall be according to the plans opted by You through the Platform. You explicitly agree to pay the fees for the courses/ plans that you purchase, and you authorize the Company to charge you as per the applicable payment mode opted by you. All payments shall be through the payment mechanism put in place by the Company and You shall be responsible for paying all fees and applicable taxes on time as per the mechanism associated with the Plan availed by You. Users have been given various options to choose and proceed with the payment for the Services via payment mechanisms including but not limited to Card Payment facilities, EMI Payment, Online Bank Transfer, and Wallet Payment. Concerning Section 10, the payment gateway mechanisms are governed by the terms and conditions of the third-party providers as listed on the Platform and the User agrees to be bound by those terms.
Valid Credit / Debit / Cash Card / online bank transfers and other payment instruments are processed using a Credit Card payment gateway or appropriate payment system infrastructure and the same will also be governed by the terms agreed to between the Users and the respective issuing bank and payment instrument issuing company. We shall not be liable for any unauthorized use, fraud, payment refunds, lost amount, etc. in the transaction. The amount of refund payable shall only be limited to the amount paid by the User for Services which were not rendered to the User by Us. In case of a refund of EMI transactions, the User will be charged interest as per the bank’s regulations.
We accept refund requests within 30 days of enrollment. Beyond that period, Junior Koder will not accept any refund requests.
We attempt to process and complete refund requests within 24 hours from the time of receiving the refund request, however, in case there is any delay in refund beyond the period of 72 hours, then you may notify us at, The refund process may include a feedback call to you and validation of key information that may be required by us to process the refund request.
Any charges related to app publishing (e.g. charges levied by the app store, play store) will be incurred by the User.
We reserve the right to change any fees at any time at our sole discretion and any change, update, or modification in the fee shall become effective immediately upon the same being posted/uploaded or notified on our website.